Privacy Policy

Effective Date: 08/07/2025

At The Hansen Team Real Estate (operating under Real Brokerage, based in Utah), we value your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and manage your data when you interact with us online, in person, or through third-party tools like Follow Up Boss.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email, home search preferences, and other contact details.
  • Property Information: Information related to properties you’re buying or selling.
  • Technical Information: IP address, browser data, device type, and site usage behavior.
  • Communication Data: Phone calls, emails, and text messages exchanged with our team, including those through platforms like Follow Up Boss.

2. How We Use Your Information

Your information may be used to:

  • Respond to inquiries and provide real estate services tailored to your needs.
  • Communicate with you about listings, showings, updates, and offers.
  • Deliver marketing communications, including newsletters, SMS, and targeted online ads.
  • Improve our website, CRM workflows, and customer experience.
  • Fulfill obligations required by law or our brokerage.

3. Sharing & Selling of Information

We may share or sell your personal information with trusted third-party partners for marketing, advertising, and business operations purposes. These partners may include:

  • Marketing platforms (e.g. Google, Facebook, Instagram)
  • CRM providers like Follow Up Boss
  • Service providers assisting with real estate services (e.g. lenders, title companies, inspectors)

We do not sell information in a way that exposes your identity without context or control, and we only work with partners who adhere to strong privacy and security standards.

You may request to opt out of data sharing at any time (see Section 4).

4. Communication & Opt-Out

By providing your contact details, you consent to receive calls, emails, or text messages from The Hansen Team. Message and data rates may apply.

You may opt out of communications or data sharing by:

  • Clicking “unsubscribe” in our emails
  • Replying “STOP” to text messages
  • Contacting us directly at the details below

5. Data Security

We use reasonable technical and organizational safeguards to protect your data, though no method of transmission is 100% secure.

6. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those external platforms.

7. Children’s Privacy

Our services are intended for users 18 and older. We do not knowingly collect information from individuals under 18.

8. Policy Updates

We may update this Privacy Policy periodically. The most recent version will always be posted with the updated effective date.

9. Contact Information

If you have any questions about this policy or how your data is used, please reach out:

The Hansen Team Real Estate
📧 Email: karenhansen@kw.com
📞 Phone: 801-870-2495
🏢 Office Address: 1265 E Fort Union Blvd, Suite 300, Cottonwood Heights, UT 84047
🌐 www.thehansenteam.com